Ron Nash shows how to replace “whatever” with “whatever it takes” through this professional development program focused on individual reflection. Includes examples from successful schools nationwide.

Going Viral with Improvement

Going viral with improvement

I once saw a school cafeteria manager who wore a funny hat. The cafeteria manager with the funny hat greeted every student in the lunch line by name. This man works in a school dedicated to continuous improvement. The principal of the school involves her staff in the continuous-improvement process, but the idea of progress is nonnegotiable. At this school, problems are identified, solutions are surfaced, and evaluation comes close on the heels of implementation. All this takes place in the context of a continuous-improvement journey that never ends. Process is king, and the blame game is out of bounds.

I could have begun this first chapter with a classroom-based story; I could have chosen many just from this ...

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