Summary
Contents
Subject index
Group Communication Pitfalls: Overcoming Barriers to an Effective Group Experience treats groups and the work involved in grouping as useful tools humans have developed for responding to pressures or demands faced by group members. This book assumes an orientation that expects and detects group pitfalls as they arise, providing students with the foundation for overcoming barriers to effective group experiences. By assuming this orientation, authors John O. Burtis and Paul D. Turman offer readers a map of the group pitfall terrain and demonstrate how people working well together can use the struggle against such pitfalls to improve their groups.
(Un)Intended Group Outcomes
(Un)Intended Group Outcomes
The space shuttle Challenger exploded upon takeoff, killing seven crew members when vital O-rings failed and allowed fuel to leak from its booster rockets. In spite of warnings in advance that the weather conditions were dangerous enough to result in O-ring failure, six communication-based factors involving NASA officials and engineers led to the decision to launch, which resulted in the explosion. Faulty shared beliefs, questionable reasoning practices, perceived pressure to conform, a shift of presumption toward risk, ineffective persuasion attempts, and the use of ambiguous language are among the culprits (Hirokawa, Gouran, & Martz, 1988). Seventeen years later, the space shuttle Columbia burned up upon reentry to the earth's atmosphere. Research findings point to similar breakdowns in communication as contributing ...
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