KEY FEATURES: Students will actually enjoy reading this book. The author uses his years of experience, including his mistakes, as the foundation for his communication with readers and instructors. Illustrations help make this book even more accessible. The importance and use of theory is clearly articulated and shows students who are often bored or put off by theory how to use it in a way that makes sense. This book prepares new group workers for difficult, challenging groups by reviewing a number of specialized groups. There are a wealth of practice activities for the instructor, including reflection exercises, group lab practice activities, and questions for “further thought.“

Leading the Working (Norming–Performing) Group

Leading the Working (Norming–Performing) Group

Chapter 9 Leading the working (norming–performing) group

The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.

—Babe Ruth


Some groups seem to work better than others. This book, naturally, aims to help you work with groups in a way that ensures that they will go well. You will find, however, that even though your preparations and work for one group are pretty much the same as that for another, one group may simply seem to coalesce and work together better than the other.

There are good groups, groups where people ...

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