Based on large-scale field surveys, Good Governance: Delivering Corruption-free Public Services studies trends in corruption in public services and offers suggestions on ways to implement good governance.

Given the adverse effects of corruption on society and economy, the author illuminates upon the linkages between corruption processes and operations, and provides a strategic approach to curb this menace together with a methodology for ensuring graft-free delivery of public services.

Not delineating corruption from the fabric of daily life, the discussion centers around a broad framework on how to go about addressing corruption from different perspectives—how the government should tackle it, what initiatives citizens and civil society should take and how the news media could explore a proactive and contributing role.

Good Governance talks about the pertinent problem of creating sustained public pressure for change with emphasis on the proactive need for change.

A Strategy and a Campaign for Good Governance

A strategy and a campaign for good governance

In this chapter, an effort is made to sum up enabling provisions and measures needed for the implementation of the framework suggested. These suggestions are more suggestive and not specific to any service. The action framework suggested has five elements. These are:

  • Good Governance Measures

    Based on the CMS studies over the years, 16 measures are suggested for implementation within a five-year time plan which could be scheduled specific to service and state.

  • The Service Providers' Perspective

    An understanding of the service providers' perspective is a necessary element for making a difference and to be able to achieve even minimal measurable outcomes.

  • A Strategy

    The specific strategy suggested in the case of each of the services ...

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