Based on large-scale field surveys, Good Governance: Delivering Corruption-free Public Services studies trends in corruption in public services and offers suggestions on ways to implement good governance.

Given the adverse effects of corruption on society and economy, the author illuminates upon the linkages between corruption processes and operations, and provides a strategic approach to curb this menace together with a methodology for ensuring graft-free delivery of public services.

Not delineating corruption from the fabric of daily life, the discussion centers around a broad framework on how to go about addressing corruption from different perspectives—how the government should tackle it, what initiatives citizens and civil society should take and how the news media could explore a proactive and contributing role.

Good Governance talks about the pertinent problem of creating sustained public pressure for change with emphasis on the proactive need for change.

Strategic Approach to Curb Corruption

Strategic approach to curb corruption

Good Governance

What is “good governance?” What determines “good governance?” What differentiates a public service, as part of such an attribute? What are the basic elements that go into that process? These vary from service to service and context to context. But six features, listed below, have a universal character in this regard and in that process.

Inclusiveness—in terms of involvement or participation of citizens in the decision-making process and or in availing public services with certain reliability by vulnerable sections in particular.

Corruption-free implementation or delivery of public services—such that the process of citizens accessing and availing a public service is without compulsions or expectations of favors, and mechanisms are provided to weed out corruption.

Responsiveness to needs, problems, ...

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