• Summary
  • Contents
  • Subject index

This book re-examines management theory ‘after Globalization’. Combining key names and studies from across the world, it explores the local realities that resist universal theories and that permeate the daily lives of practising managers.

The book provides a comprehensive and critical reflection on the widely documented phenomenon of globalization in business. It assesses the implications of the diversity of individual economies and enterprises for general theories of management and concludes by presenting new approaches to the study and research of management and organizations.

How the Giraffe got its Neck: An Organizational ‘Just So’ Story, or Continuous Improvement and the Limits to Managerial Orthodoxy
How the giraffe got its neck: An organizational ‘just so’ story, or continuous improvement and the limits to managerial orthodoxy

Although, at one level, this chapter may appear to be both playful in its title1 and polemical in its content, its intent is very serious – to explore the ways in which contemporary management approaches articulate the idea of ‘continuous improvement’. Not that continuous improvement is a new phenomenon – it will become evident later on in this chapter that there has been a preoccupation with this notion throughout the history of management thought. However, with the emerging interest in techniques like ‘total quality management’ (TQM) and, ...

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