• Summary
  • Contents
  • Subject index

Author of the bestselling text Supply Chain Management, John T. Mentzer's companion book Fundamentals of Supply Chain Management: Twelve Drivers of Competitive Advantage has been developed as a supplemental text for any course dealing with strategy and supply chains. Written in an entertaining, accessible style, Mentzer identifies twelve drivers of competitive advantage as clear strategic points managers can use in their companies. Research from more than 400 books, articles, and papers, as well as interviews with over fifty executives in major global companies, inform these twelve drivers. The roles of all of the traditional business functions—marketing, sales, logistics, information systems, finance, customer services, and management—in supply chain management are also addressed.

Systems are Templates to Be Laid over Processes
Systems are templates to be laid over processes

It is easy to become enamored with the technology implied in Chapter 8, and companies often do. They become convinced that supply chain management is solely an information systems problem. However, no system or computer package exists today that can overcome poorly thought out processes. Processes are the procedures, rules, ...

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