Knowledge is power. Since the emergence of knowledge management in the early 1990s, it has become the key competitive resource for firms and nations in an increasingly competitive global economic environment. This affordable and accessible introduction to knowledge management offers a critical look at the history, nature and future of the field, providing essential reading for those questioning contemporary management practices. Written in a lively, conversational style, the nature of knowledge, including its definition and measurement is considered, as well as ignorance, forgetting and unlearning, before the main concepts and theoretical contributions to knowledge management are reviewed and challenged, providing fresh insights into the central debates. The ‘Very Short, Fairly Interesting and Reasonably Cheap Book About‘ series shies away from the sterility of conventional textbooks, offering you an informal and accessible overview of the field that questions and challenges the traditional literature.

Knowledge Acquisition, Retention, and Transfer

Knowledge Acquisition, Retention, and Transfer

If you have knowledge, let others light their candles at it.

Margaret Fuller

It is clear from the previous chapters that knowledge is complex and its management is no easy task. However, before knowledge can be managed, it must be acquired. Once it has been acquired, its management necessitates methods to retain it within the organization as well as mechanisms for its transfer between internal members and relevant external parties – such as customers and suppliers. For knowledge to be a source of competitiveness for an organization, it must be applied. Hence knowledge must be transferred to and absorbed by relevant individuals and groups, so that they may apply it purposefully to sustain and improve the competitive ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles