Knowledge is power. Since the emergence of knowledge management in the early 1990s, it has become the key competitive resource for firms and nations in an increasingly competitive global economic environment. This affordable and accessible introduction to knowledge management offers a critical look at the history, nature and future of the field, providing essential reading for those questioning contemporary management practices. Written in a lively, conversational style, the nature of knowledge, including its definition and measurement is considered, as well as ignorance, forgetting and unlearning, before the main concepts and theoretical contributions to knowledge management are reviewed and challenged, providing fresh insights into the central debates. The ‘Very Short, Fairly Interesting and Reasonably Cheap Book About‘ series shies away from the sterility of conventional textbooks, offering you an informal and accessible overview of the field that questions and challenges the traditional literature.

Knowledge Management?

Knowledge Management?

A manager is responsible for the application and performance of knowledge.

Peter F. Drucker

The practice of knowledge management is predicated on the assumption that knowledge can be purposefully managed. The aim of this chapter is to explore the extent to which this assumption is valid. To achieve this it is necessary to look more closely at the nature of knowledge, the extent to which it can be managed, and the mechanisms that may be employed in any effective knowledge management process. Important aspects of knowledge that will be examined in this chapter are the difference between explicit or codified knowledge and tacit or implicit knowledge and the interactions and interdependencies between these two forms. In examining these differences, it is necessary to ...

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