Knowledge is power. Since the emergence of knowledge management in the early 1990s, it has become the key competitive resource for firms and nations in an increasingly competitive global economic environment. This affordable and accessible introduction to knowledge management offers a critical look at the history, nature and future of the field, providing essential reading for those questioning contemporary management practices. Written in a lively, conversational style, the nature of knowledge, including its definition and measurement is considered, as well as ignorance, forgetting and unlearning, before the main concepts and theoretical contributions to knowledge management are reviewed and challenged, providing fresh insights into the central debates. The ‘Very Short, Fairly Interesting and Reasonably Cheap Book About‘ series shies away from the sterility of conventional textbooks, offering you an informal and accessible overview of the field that questions and challenges the traditional literature.

Situating Knowledge Management

Situating Knowledge Management

A place for everything, everything in its place.

Benjamin Franklin

Knowledge management is situated within a broader field of academic and practitioner interest in how organizations acquire and manage resources. In particular, the creation and acquisition of knowledge involve the managing of information and learning. Consequently, it makes sense to clarify here, at this early stage, how knowledge management is related to these other areas of academic and practitioner interest. By situating knowledge management within the broader study of organizations, it will be possible to identify its antecedents and to specify how it differs from and is related to the concepts of information management, organizational learning, the learning organization, and organizational knowledge.

The chapter begins by considering the place of information in ...

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