Knowledge is power. Since the emergence of knowledge management in the early 1990s, it has become the key competitive resource for firms and nations in an increasingly competitive global economic environment. This affordable and accessible introduction to knowledge management offers a critical look at the history, nature and future of the field, providing essential reading for those questioning contemporary management practices. Written in a lively, conversational style, the nature of knowledge, including its definition and measurement is considered, as well as ignorance, forgetting and unlearning, before the main concepts and theoretical contributions to knowledge management are reviewed and challenged, providing fresh insights into the central debates. The ‘Very Short, Fairly Interesting and Reasonably Cheap Book About‘ series shies away from the sterility of conventional textbooks, offering you an informal and accessible overview of the field that questions and challenges the traditional literature.

Introduction: The Rise of Knowledge Management

Introduction: The Rise of Knowledge Management

Where is the Life we have lost in living?

Where is the wisdom we have lost in knowledge?

Where is the knowledge we have lost in information?

T. S. Eliot

The purpose of this book is to provide a short – but interesting and, importantly, critical – account of the rise of knowledge management and its current place in and implications for contemporary management theory and practice. To achieve this purpose it is necessary to explore where knowledge management comes from, what it is, why it is significant and where it is going. This will reveal the value of studying knowledge management in the global business environment. The book is not written solely for prospective or practicing ...

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