Summary
Contents
Subject index
Told through the fresh, sharp eyes of new organizational recruits, these sometimes comic, often traumatic, but always vivid and revealing accounts of organizations have much to say to learners and old hands alike. Grouped in sections on `images', `winning and losing' and `survival and injuries', the narratives encompass a wide gamut of themes and issue. These include: power and politics in organizations; organizational cultures and change; gender and discrimination; appearances and realities; leaders and followers; and emotion, motivation and stress. The authors also focus on the coldly competitive features of businesses where processes such as restructuring, rationalization and downsizing are increasingly commonplace. Thro
Performance and Impressions
Performance and Impressions
Playing a part and creating the right impression is not something confined to the theatre. We take up roles on the organizational ‘stage’ and there are ‘scripts’ for different people in different circumstances - between bosses and subordinates, in job interviews and personnel appraisals, in committees and in corridors.
Performances are not just of the grand sort, such as when standing in front of an audience delivering a talk or lecture. They are part and parcel of all face-to-face encounters as we strive to present ourselves in ways that create certain impressions in the eyes of others; perhaps as authoritative and knowledgeable, caring and concerned, or in control of events. These impressions may or may not be how we feel or ...
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