How does evaluative inquiry contribute to organizational learning? How can we practice evaluative inquiry in ways that maximize individual and team learning? This book provides a data-based approach to organizational learning and change and focuses on the use of evaluative inquiry processes with organizations rather than across large-scale, multi-site programs. It contains four illustrative case studies, interview extracts, strategy plans and flow charts, diagrams and advice boxes that consultants can use for implementing their own training and development sessions.

Building the Infrastructure for Evaluative Inquiry

Building the infrastructure for evaluative inquiry

In large part, the success of evaluative inquiry is based on an organization's infrastructure, that is, the strength of the underlying foundation or framework for supporting learning within the organization. An organization's infrastructure can strongly influence the extent to which organization members learn from evaluative inquiry and use their learning to support personal and organizational goals.

One way of looking at an organization's infrastructure is to imagine it as a series of highways and byways—much like a city's road system. If we consider how people navigate through their community we see that a town's roadway system is made up of multiple-lane highways; one-way and dead-end streets; dirt as well as paved roads; roads that ...

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