How does evaluative inquiry contribute to organizational learning? How can we practice evaluative inquiry in ways that maximize individual and team learning? This book provides a data-based approach to organizational learning and change and focuses on the use of evaluative inquiry processes with organizations rather than across large-scale, multi-site programs. It contains four illustrative case studies, interview extracts, strategy plans and flow charts, diagrams and advice boxes that consultants can use for implementing their own training and development sessions.

Carrying Out the Inquiry

Carrying out the inquiry

Once a team has focused the object of its inquiry and developed specific evaluative questions (as explained in Chapter 4), it most likely will see the need to gather data to address these questions. In this chapter, we describe how a team establishes a means for collecting, analyzing, and interpreting data, and communicating and reporting the inquiry's process and findings. The commitment to gathering data is central to evaluative inquiry. As team members consider the data collected in the light of their own values, beliefs, assumptions, and knowledge, and what they have learned from and about each other, they create new understandings about the issue being explored—further nourishing individual, team, and organizational learning.

The work of evaluative inquiry ...

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