How does evaluative inquiry contribute to organizational learning? How can we practice evaluative inquiry in ways that maximize individual and team learning? This book provides a data-based approach to organizational learning and change and focuses on the use of evaluative inquiry processes with organizations rather than across large-scale, multi-site programs. It contains four illustrative case studies, interview extracts, strategy plans and flow charts, diagrams and advice boxes that consultants can use for implementing their own training and development sessions.

Evaluative Inquiry Learning Processes

Evaluative inquiry learning processes

In the two previous chapters, we have discussed how organizations are changing and the need for them to develop the learning capacity of their employees. In this chapter, we describe four learning processes that facilitate three phases of evaluative inquiry: Focusing the Evaluative Inquiry (Chapter 4), Carrying Out the Inquiry (Chapter 5), and Applying Learning (Chapter 6). In the focusing the inquiry phase, team members determine what issues and concerns the evaluative effort will address, who the stakeholders are, and what questions will guide the evaluative inquiry. In the next phase, carrying out the inquiry, organization members design and implement the inquiry by collecting, analyzing, and interpreting data that address the evaluative questions. They also develop recommendations ...

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