Essential Guide to Qualitative Methods in Organizational Research is an excellent resource for students and researchers in the areas of organization studies, management research and organizational psychology, bringing together in one volume the range of methods available for undertaking qualitative data collection and analysis.
The volume includes 30 chapters, each focusing on a specific technique. The chapters cover traditional research methods, analysis techniques, and interventions as well as the latest developments in the field. Each chapter reviews how the method has been used in organizational research, discusses the advantages and disadvantages of using the method, and presents a case study example of the method in use. A list of further reading is supplied for those requiring additional information about a given method.
The comprehensive and accessible nature of this collection will make it an essential and lasting handbook for researchers and students studying organizations.
Chapter 27: Soft Systems Analysis: Reflections and Update
Soft Systems Analysis: Reflections and Update
Soft systems analysis (SSA) is a method developed by Peter Checkland and colleagues (Checkland, 1981) for investigating complex problems. The method is used to plan change in existing systems, as well as to design new ways of working. The method has a strong pragmatic focus and can be seen as a practical working tool. It can also be used in applied research. As we will describe below, the method is organized in a series of relatively formal and well-structured stages through which its users work. In practice, considerable iteration can take place.
Systems thinking represents an overarching meta-theory for examining and understanding the behaviour of complex entities. The underlying notion is that a ...