Essential Guide to Qualitative Methods in Organizational Research is an excellent resource for students and researchers in the areas of organization studies, management research and organizational psychology, bringing together in one volume the range of methods available for undertaking qualitative data collection and analysis.
The volume includes 30 chapters, each focusing on a specific technique. The chapters cover traditional research methods, analysis techniques, and interventions as well as the latest developments in the field. Each chapter reviews how the method has been used in organizational research, discusses the advantages and disadvantages of using the method, and presents a case study example of the method in use. A list of further reading is supplied for those requiring additional information about a given method.
The comprehensive and accessible nature of this collection will make it an essential and lasting handbook for researchers and students studying organizations.
Chapter 25: Ethnography
Sociologists understand the term ‘organization’ in very broad terms to mean any structure by which social life and behaviour are managed. The term is more narrowly understood to mean formal organizations with a bureaucratic structure. Some formal organizations process ‘clients’, like schools and police stations, where the principal purpose is the management of people and their needs. Others are involved with the management of work, such as factories, where the principal purpose is the work itself. In the first case the people employed within the formal organizations still experience it as work, but this work involves the management of people in non-work settings. In the second, people are still being managed, but it is the employees themselves whose behaviour is being organized in ...