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Communication Capacity Building
Communication Capacity Building

One of the most challenging aspects of any collaborative process is the communication between participants. A single phrase uttered in contempt can undo weeks of progress. Having good communication skills is imperative to the success of an environmental policy development process (d’Estree, 2003; Manring, Nelson, & Wondolleck, 1990; Rieman, Hessburg, Luce, & Dare, 2010; Singletary et al., 2008). Littlejohn and Domenici (2001) listed three requirements for developing healthy communication and dialogue among people united only by their diversity: (a) taking time to explore experiences, ideas, concerns, and doubts; (b) listening for both differences and commonalities in the experiences and stories, as well as values, expressed by all parties; and (c) asking open, nonjudgmental, and curious questions to learn more ...

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