A step-by-step guide connecting theory to practice Environmental Conflict Management introduces students to the research and practice of environmental conflict and provides a step-by-step process for engaging stakeholders and other interested parties in the management of environmental disputes. In each chapter, authors Dr. Tracylee Clarke and Dr. Tarla Rai Peterson first introduce a specific concept or process step and then provide exercises, worksheets, role-plays, and brief case studies so students can directly apply what they are learning. The appendix includes six additional extended case studies for further analysis. In addition to providing practical steps for understanding and managing conflict, the text identifies the most relevant laws and policies to help students make more informed decisions. Students will develop techniques for public involvement and community outreach, strategies for effective meeting management, approaches to negotiating options and methodologies for communicating concerns and working through differences, and outlines for implementing and evaluating strategies for sustaining positive community relations.
Chapter 10: Communication Capacity Building
Communication Capacity Building
One of the most challenging aspects of any collaborative process is the communication between participants. A single phrase uttered in contempt can undo weeks of progress. Having good communication skills is imperative to the success of an environmental policy development process (d’Estree, 2003; Manring, Nelson, & Wondolleck, 1990; Rieman, Hessburg, Luce, & Dare, 2010; Singletary et al., 2008). Littlejohn and Domenici (2001) listed three requirements for developing healthy communication and dialogue among people united only by their diversity: (a) taking time to explore experiences, ideas, concerns, and doubts; (b) listening for both differences and commonalities in the experiences and stories, as well as values, expressed by all parties; and (c) asking open, nonjudgmental, and curious questions to learn more ...