• Summary
  • Contents
  • Subject index

Written from the authors' experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace. Stephen Littlejohn and Kathy Domenici discuss numerous methods and principles in conflict resolution. They explore transformative mediation, the team mediation system, assessment and evaluation, systemic design, gaming methodology, issue framing and public deliberation, study circles, dialogue groups, and many other interventions. These methods and principles are adapted from a spectrum of theory and practice and include fresh and innovative approaches designed by the authors and their colleagues.

A Conversation with Friends
A conversation with friends

Over the years, we have often referred to our work as an ongoing conversation. In our respective offices, in restaurants, on airplanes, over e-mail, and on the phone, our 7-year conversation has taken many turns and explored many topics. In this conversation, we have seen our learning intensify, our minds change, our perspectives expand, and our practices enlarge. In preparing this chapter, we sat down for a couple of hours to talk, with a tape recorder on the table between us, just to see where our conversation might lead next. In this section, we share the themes that emerged on that occasion.

By Expanding Our View of Communication, Our Worlds have Also Grown

We began our discussion by looking back. ...

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