The salient organizational development challenge in modern times is that of building a highly engaged workforce that is committed, productive and innovative. Employees wish to give their very best at work. Organizations also make every effort to provide an atmosphere where people can do their best. However, despite intensive efforts from both sides, engagement still remains elusive. This book emphasizes the role that the employee and the institution need to play, in order to make people engagement possible. It spells out a novel engagement paradigm that starts from the fundamentals i.e. the intrinsic nature of the human being and the basic nature of organizational work in modern society. The text goes on to identify an appreciative culture and a holistic structure as the two foundational pillars that support people engagement in organizations. The engagement capabilities that are required for fulfilling the responsibilities at each organizational level are then articulated in great detail. Through numerous originally developed process frameworks, accompanied by several comprehensive organizational case studies drawn from across the world, the book illustrates how people engagement actually happens in practice. The goal is to show how organizational vitality may be seamlessly created alongside individual fulfillment.
Chapter 9: Managerial Efficacy
The Managerial Mandate for Optimization
Source: Samatvam Academy
A manager is any person who provides directional and operational inputs to several groups of people and is held accountable for the quality and quantity of their collective output.
The process of management involves the use of knowledge and skill in the exercise of judgement and decision-making. Judgement may be about reality (assessment of the facts in a situation) or about the value (the significance of those facts).
[Page 191]Managers reside at the third rung of the hierarchy of accountability. They direct the ...