The salient organizational development challenge in modern times is that of building a highly engaged workforce that is committed, productive and innovative. Employees wish to give their very best at work. Organizations also make every effort to provide an atmosphere where people can do their best. However, despite intensive efforts from both sides, engagement still remains elusive. This book emphasizes the role that the employee and the institution need to play, in order to make people engagement possible. It spells out a novel engagement paradigm that starts from the fundamentals i.e. the intrinsic nature of the human being and the basic nature of organizational work in modern society. The text goes on to identify an appreciative culture and a holistic structure as the two foundational pillars that support people engagement in organizations. The engagement capabilities that are required for fulfilling the responsibilities at each organizational level are then articulated in great detail. Through numerous originally developed process frameworks, accompanied by several comprehensive organizational case studies drawn from across the world, the book illustrates how people engagement actually happens in practice. The goal is to show how organizational vitality may be seamlessly created alongside individual fulfillment.
Chapter 7: Individual Excellence
Individual Contributor's Mandate of Excellence
Source: Samatvam Academy
By their very nature, human beings seek to gainfully employ their intrinsic abilities—whether in employment, professional service, entrepreneurial work or even running a home. People yearn for the opportunity to perform challenging work that employs their capability and also helps to yield useful output at the same time.
Individual workers are expected to achieve the assigned tasks through the diligent use of their personal skills in different functional areas. These people are referred to as ‘individual contributors’. They leverage technology, bring skilled knowledge into play, apply personal judgement [Page 135]and make decisions such that the impediments to task accomplishment are suitably overcome.
Individual contributors work ...