The salient organizational development challenge in modern times is that of building a highly engaged workforce that is committed, productive and innovative. Employees wish to give their very best at work. Organizations also make every effort to provide an atmosphere where people can do their best. However, despite intensive efforts from both sides, engagement still remains elusive. This book emphasizes the role that the employee and the institution need to play, in order to make people engagement possible. It spells out a novel engagement paradigm that starts from the fundamentals i.e. the intrinsic nature of the human being and the basic nature of organizational work in modern society. The text goes on to identify an appreciative culture and a holistic structure as the two foundational pillars that support people engagement in organizations. The engagement capabilities that are required for fulfilling the responsibilities at each organizational level are then articulated in great detail. Through numerous originally developed process frameworks, accompanied by several comprehensive organizational case studies drawn from across the world, the book illustrates how people engagement actually happens in practice. The goal is to show how organizational vitality may be seamlessly created alongside individual fulfillment.
Chapter 1: The Engaged Organization
The Engaged Organization
Figure 1.1 The Engagement Paradigm
Source: Samatvam Academy
[Page 3]Organizations are performance systems that are established, operated and developed by people in order to process unique ideas into frames of action and accomplishment. They help to secure performance at a scale and quality that cannot be matched by the best of individuals or small groups.
Organizations have evolved over the centuries. They make use of contemporary capabilities in order to produce the products and services needed at the time. An ideal organization is one that can mobilize a virtually unlimited number of people towards the ...