Summary
Contents
In the digital world, the significance of emotional intelligence (EI) will gain further importance as technologies such as artificial intelligence (AI) and automation partly or fully replace human intervention. Humans will be valued by their unique characteristics and skills in the digital world. There is no doubt that EI is one of the differentiating future competencies in Industry 4.0. The book helps in understanding each component of EI along with its meaning, significance and application in our professional and personal lives. It talks about the five main elements of EI, namely self-awareness, self-regulation, self-motivation, empathy and social skills that allow us to escape from the ordinary. The necessary foundation for building EI is based on the three main components of mindfulness, resilience and compassion, which are also discussed in the book. It further provides steps for driving with EI and is filled with EI self-assessment tools and exercises. Emotional Intelligence shares the recipe for lifelong health, good relationships, professional and personal success, and happiness.
EMPATHY
EMPATHY
UNDERSTANDING EMPATHY
All humans are born with the ability to empathize in varying degrees. According to Roman Krznaric, author of the book Empathy: Why It Matters and How to Get It, our brain is naturally wired to demonstrate empathy. Human evolution would not have been possible in the absence of ‘mirror neurons’ that enabled people to learn from watching others demonstrate their skills.
Human skills are passed on through generations with the help of mirror neurons in the brain. Empathy comes naturally to the majority of humans. The greatest of social changes in human history has occurred due to empathy, including the abolition of child labour, slavery and many social ills. Economist Richard Layard argues that the cultivation of the instinct of empathy that leads ...