Summary
Contents
In the digital world, the significance of emotional intelligence (EI) will gain further importance as technologies such as artificial intelligence (AI) and automation partly or fully replace human intervention. Humans will be valued by their unique characteristics and skills in the digital world. There is no doubt that EI is one of the differentiating future competencies in Industry 4.0. The book helps in understanding each component of EI along with its meaning, significance and application in our professional and personal lives. It talks about the five main elements of EI, namely self-awareness, self-regulation, self-motivation, empathy and social skills that allow us to escape from the ordinary. The necessary foundation for building EI is based on the three main components of mindfulness, resilience and compassion, which are also discussed in the book. It further provides steps for driving with EI and is filled with EI self-assessment tools and exercises. Emotional Intelligence shares the recipe for lifelong health, good relationships, professional and personal success, and happiness.
WHY EI?
WHY EI?
Knowing oneself is essential for developing EI. Contributory factors in the development of EI include our life experiences, upbringing, dramatic events, education, major successes, failures, hopes and aspirations. Emotions are complex and are influenced by our feelings and reactions to various environmental stimuli. Our feelings and reactions make or mar our relationships and our overall well-being. Emotions, negative or positive, strongly impact our lives on a continuous basis.
The intensity of emotions can vary from being strong to being mild, depending on the stimulus and the way we manage them. Our level of psychological well-being can be measured by the impact of these emotions. Each individual reacts to situations differently on the basis of their EI. Reactions to emotions can vary on ...