What happens when media technologies are able to interpret our feelings, emotions, moods, and intentions? In this cutting edge new book, Andrew McStay explores that very question and argues that these abilities result in a form of technological empathy. Offering a balanced and incisive overview of the issues raised by ‘Emotional AI’, this book: • Provides a clear account of the social benefits and drawbacks of new media trends and technologies such as emoji, wearables and chatbots • Demonstrates through empirical research how ‘empathic media’ have been developed and introduced both by start-ups and global tech corporations such as Facebook • Helps readers understand the potential implications on everyday life and social relations through examples such as video-gaming, facial coding, virtual reality and cities • Calls for a more critical approach to the rollout of emotional AI in public and private spheres Combining established theory with original analysis, this book will change the way students view, use and interact with new technologies. It should be required reading for students and researchers in media, communications, the social sciences and beyond.

Politics of Feeling Machines: Debating De-Identification and Dignity

Politics of Feeling Machines: Debating De-Identification and Dignity

This book is of a critical disposition, but it does not argue that novel modes of human–machine interaction should be forbidden, nor that media content that makes use of insight into emotions be prohibited. Instead it sees potential benefits for people in terms of novel experiences, valuable learning, ease of interaction with technology and health. However, this should be balanced with recognition that there is something fundamentally important about emotional life and its centrality to human experience. We should also remember that what is in hand is not simply our web browsing history and online searches (important as these are), but the body itself. Any neo-behaviourist proposal to render ...

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