This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Aesthetic Symbols as Emotional Cues

Aesthetic Symbols as Emotional Cues

Aesthetic symbols as emotional cues
VardaWasserman, AnatRafaeli and Avraham N.Kluger

This chapter draws a connection between aesthetic symbols in organizations and emotions of organizational participants. Perhaps because both these notions maintain an unclear link to productivity and efficiency they have not been centre-stage issues in organizational research. Yet both are clearly recognized as essential elements of organization (cf. Cacioppo and Gardner, 1999; Fineman, 1996; Gagliardi, 1990; Strati, 1992). We believe that the two notions are tightly related. We wish to assert and illustrate in this chapter that aesthetic symbols can and do generate a predictable pattern of emotional scripts. We begin with a brief review of pertinent research and then describe an empirical study that integrated qualitative and quantitative data to illustrate ...

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