This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Commodifying the Emotionally Intelligent

Commodifying the Emotionally Intelligent

Commodifying the emotionally intelligent

I've performed or commissioned several new scientific analyses of data from hundreds of companies to establish a precise metric for quantifying the value of emotional intelligence … The business case is compelling: Companies that leverage this [emotional intelligence] advantage add measurably to their bottom line. (Goleman, 1998b: 5,13)

The idea of Emotional Intelligence is sweeping the country. Science itself is proving that it is Emotional Quotient, EQ, more than IQ or raw brain power alone, that underpins many of the best decisions, the most dynamic businesses and the most satisfying and successful lives. (Publisher's claims for Robert Cooper's and Ayman Sawaf's book, Executive EQ, 1997)

The flow and rhetoric associated with emotional intelligence has grown with extraordinary speed. Salovey and Mayer ...

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