This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Concluding Reflections

Concluding reflections

The latest, glossily produced, introductory textbooks on organizational behaviour reveal something of the status of emotion-as-taught to students of organizations. Fincham and Rhodes's Principles of Organizational Behaviour (1999), for example, makes no mention of emotion. Shermerhorn et al.'s Organizational Behavior (2000) offers a paragraph on ‘emotional conflict’ (under ‘Types of Conflict’) and a half page on ‘emotional adjustment traits’ — namely Type A and Type B personality orientations. Greenberg and Baron, in Behavior in Organizations (2000), have discovered emotional intelligence, along with ‘emotional exhaustion’ and ‘emotional stability’. All these references are massively overshadowed by the entries on job satisfaction – some 28 pages in total.

We learn little or nothing from these texts about the emotional complexity of life in organizations, of emotion work, ...

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