This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

Ambivalent Feelings in Organizational Relationships

Ambivalent Feelings in Organizational Relationships

Ambivalent feelings in organizational relationships
Michael G.Pratt and LornaDoucet

concepts [like ambivalence] emerge when they are needed to make sense out of life's situations … [and] the rapidity, complexity, precariousness, and intensity of today's world are likely to generate increasing burdens of ambivalence … (Weigert and Franks, 1989: 224)

Depictions of organizational life have ranged from depictions of extreme alienation (Erikson, 1986) to extreme commitment (Butterfield, 1985; Kunda, 1992). However, the emotional portrait of workers may not be so easily captured by simple shades of positive or negative feelings. Rather, the rapid rate of change, the ever-increasing complexity, and the seeming incompleteness characteristic of social life in the twentieth century suggest that this is an ‘age of ambivalence’ (Weigert and Franks, 1989). In ...

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