How are the rise of design and neoliberalism connected? How does design change the way we operate as economic beings? What is the economic significance of design? Historically, design has been promoted for its ability to add value to products and services. In contemporary capitalism, however, it assumes a more central and more complex role. Design today is both influenced by, and actively shapes, our economic systems. This ground-breaking book shines a spotlight on how design has become embedded in political economies. It reveals the multiple ways in which design has emerged as a vital feature of neoliberal economic systems, from urban strategies to commercial processes to government policy-making. Drawing on a range of global examples, Guy Julier: • explains the economic processes of design • shows how design works to support financial systems • explores the relationship between design and intellectual property • discusses the role of design in the public sector • highlights the impact of design in informal and alternative economies • brings theory to life with case studies on home improvements, fast fashion, shopping centres and more. Economies of Design provides a thought-provoking new way of understanding and talking about the meanings of design in contemporary capitalism. It is an essential companion for students of design and the creative industries across the arts, humanities and social sciences.
Chapter 8: Public Sector Innovation
Public Sector Innovation
In many countries, following the 2008 economic crisis, funding cuts to the public sector have stirred up interest in the use of design to reconfigure their services. Through this, new ways of designing that foreground the user experience have developed. To what extent do these developments reproduce commercial orthodoxies? Or does this allow for new thinking about civic participation in public life? Chapter 8 investigates changing approaches to governance and the different roles that design practice has there.
[Page 144]So far, this book has concentrated almost exclusively on commercial contexts of design. But several reasons compel us to discuss the ways by which design operates in the public sector and how this has changed according to developing economic and governance ...