From understanding the concepts of research and gathering data, to writing it all up and sharing knowledge, this book will guide your students to become researchers by giving them:  • a confident start with clarity on core concepts and getting it right ethically  • step-by-step guidance at each point in the research process, showing them diversity in approaches, the impact of context and how to overcome problems  • case studies of how real researchers embrace the challenges, surprises and successes of research  • an emphasis on the person in context, so their research is reflective of the realities of social work and social care practice  • a guide to writing it up and achieving impact and positive change with research.

Speaking and Listening : Interviews, Focus Groups and Community Forums

Speaking and Listening: Interviews, Focus Groups and Community Forums

In this chapter you will learn

  • How research methods take on particular relevance, character and structure depending on your
    • Theoretical position
    • Epistemological position
    • Ethical considerations
  • How to use the skills of speaking and listening in the various research methods
    • Interviewing
    • Focus groups
    • Community forums.


This chapter begins our exploration of research methods by grouping those that require the active engagement of the researcher in two primary activities: speaking and listening.

In all courses preparing social work and social care workers for practice, emphasis is placed on the interpersonal capacities and skills required for engaging and working with service users. As practitioners in these fields you will rely on these capacities and skills every day ...

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