How can today's nonprofits demonstrate effective use of funds?
How can they motivate employees and volunteers and combat burnout and high turnover?
How can they ensure that they are performing in accordance with their mission and purpose?
Author Stephen J. Gill answers these questions and more in Developing a Learning Culture in Nonprofit Organizations. Filled with practical tips and tools, the book shows students and managers of human services, arts, education, civic, and environmental agencies how to implement a learning culture with individuals, teams, the organization as a whole, and the larger community.
Draws on the author's more than 25 years of consulting experience; Demonstrates how to create a culture of intentional learning that uses reflection and feedback, focuses on successes and failures, and builds a strong organization that motivates employees and volunteers; Offers specific, hands-on tools for each level of the organization, from the individual and team to the whole organization and the community; Discusses not only the need for a learning culture but also the barriers that may stand in the way; Takes a step-by-step approach that facilitates managers and students' understanding and learning; Incorporates practical tools that can be used in nonprofit management and in actual field instruction
Developing a Learning Culture in Nonprofit Organizations is appropriate for courses in Social Work Evaluation, Public and Nonprofit Management, and Evaluation.
Chapter 8: Learning from Evaluation
Learning from Evaluation
It's not what you don't know that'll hurt you, it's what you do know that ain't so.
—Appalachian Mountain Proverb
The previous chapters of this book have described methods and tools for facilitating organizational learning through ongoing feedback and reflection. The purpose of those methods and tools is to raise questions and stimulate conversation about process and results. Those methods and tools are practical but often lack the precision and credibility of more formal evaluation methods and tools. In certain situations, you and other stakeholders may want to have greater confidence that evidence of progress and outcomes will “stand up in court,” figuratively and sometimes literally. This is where the discipline of evaluation comes in.
Nonprofits need a disciplined approach to organizational ...