How can today's nonprofits demonstrate effective use of funds?
How can they motivate employees and volunteers and combat burnout and high turnover?
How can they ensure that they are performing in accordance with their mission and purpose?
Author Stephen J. Gill answers these questions and more in Developing a Learning Culture in Nonprofit Organizations. Filled with practical tips and tools, the book shows students and managers of human services, arts, education, civic, and environmental agencies how to implement a learning culture with individuals, teams, the organization as a whole, and the larger community.
Draws on the author's more than 25 years of consulting experience; Demonstrates how to create a culture of intentional learning that uses reflection and feedback, focuses on successes and failures, and builds a strong organization that motivates employees and volunteers; Offers specific, hands-on tools for each level of the organization, from the individual and team to the whole organization and the community; Discusses not only the need for a learning culture but also the barriers that may stand in the way; Takes a step-by-step approach that facilitates managers and students' understanding and learning; Incorporates practical tools that can be used in nonprofit management and in actual field instruction
Developing a Learning Culture in Nonprofit Organizations is appropriate for courses in Social Work Evaluation, Public and Nonprofit Management, and Evaluation.
Chapter 10: Summary
Demand for effectiveness is coming from many constituencies. Politicians, local communities, board members, volunteers, and employee groups are all putting pressure on nonprofits to fulfill their missions, and to do so in a responsible and cost-effective manner.
If nonprofits are to be effective over the long term, they must create a culture of learning. And to create a culture of learning, they must constantly be evaluating themselves and using this information to improve performance and achieve results. This is the central message of this book.
This book has explained how nonprofits learn and how that learning occurs through a process of feedback and reflection. Incremental enhancement of knowledge and skills from training and education programs is important to learning, but these instructor-led, individually focused programs are ...