Technology is developing rapidly. It is an essential part of how we live our daily lives–in a mental and physical sense, and in professional and personal environments. Cybercognition explores the ideas of technology addiction, brain training, and much more. This text provides readers with a guide to understanding concepts related to the online world. It answers important questions: • What is the impact of digital technology on our learning, memory, attention, problem-solving, and decision making? • If we continue to use digital technology on a large scale, can it change the way we think? • Can human cognition keep up with technology? Suitable for students on Cyberpsychology and Cognitive Psychology courses at all levels, as well as anyone with an inquiring mind.

Decision-Making in the Online Environment Credibility

Decision-Making in the Online Environment Credibility

Decision-Making in the Online Environment: Credibility

Learning Aims and Objectives

  • To explore the mechanisms that underlie decision-making in the online digital environment;
  • to review the key heuristics used when we are making a judgement of credibility online;
  • to understand how making a judgement related to the credibility of information has changed in the light of digital technology.


In order to introduce this chapter on decision-making in the context of digital technology I need present a quick overview of the background to the area. As discussed in Chapter 2, the notion that humans have a limited capacity for processing information is a central tenet to cognitive psychology (Lang, 2000). This limited capacity places restrictions not only on the amount of time but also the ...

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