• Summary
  • Contents
  • Subject index

Integrating the four Tools of Cultural Proficiency with the PLC framework, this guide provides school leaders with practical strategies for building equity-focused PLCs to help all students achieve.

Managing the Dynamics of Difference Through Collaboration
Managing the dynamics of difference through collaboration

The mix of values in a society provides multiple vantage points from which to view reality. Conflict and heterogeneity are resources for social learning. Although people may not share one another's values, they may learn vital information that would ordinarily be lost to view without engaging the perspectives of those who challenge them.

—Heifetz, 1994, p. 35
Getting Centered

Managing the dynamics of difference is a way to describe handling conflict that carries at least one important caveat. Conflict that arises from cross-cultural issues often increases the perceived risks and causes people who behave somewhat rationally in nonculturally-based instances of conflict to lose self-confidence, a sense of control, or the ability to be impartial. In ...

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