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Creative Management and Development has been updated with newly commissioned and leading edge chapters on intuitive cognition, complexity, emotion, team innovation, development, and well-being. The textbook retains seminal papers on creativity, perception, style, culture, and sustainable development. The contributors to this textbook represent a broad spectrum of perspectives from among the most distinguished names in the field. They give a clear overview of the topics discussed while explaining their practical implications. This textbook is published as a Course Reader for The Open University Course Creativity, Innovation and Change (B822) but will engage and challenge students interested in creative ways of managing, different approaches to developing creativity in organizations and creative leadership.

Empowerment: The Emperor's New Clothes
Empowerment: The emperor's new clothes
ChrisArgyris
Change Programs Increase Inner Contradictions

Major change programs are rife with inner contradictions. By this, I mean that even when these programs and policies are implemented correctly, they do not – and cannot – foster the behavior they are meant to inspire. If the inner contradictions are brought to the surface and addressed, they can be dealt with successfully; that is, they will not inhibit the kind of personal commitment that management says it wants. But if the contradictions remain buried and unacknowledged, as they usually do, they become a destructive force. Not only do they stifle the development of empowerment, they also sap the organization's efficiency by breeding frustration and mistrust.

To illustrate, consider the advice that ...

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