Individuals, organizations and communities constantly engage in change. Creating Paths of Change provides the reader with a proven strategy for making changes and resolving issues more effectively. The book: addresses the problems faced in the daily operations of organizational life; provides a foundation and theory for effective and sustained issue resolution; and guides readers step-by-step through the change-making or decision-making process, enabling them to identify their personal problem-solving approach.
The following two cases are designed to give you practice in finding and selecting appropriate Paths and Tools of Change. The cases are designed for you to use either as an individual or in a group. They can be used progressively while learning the material or as practice to reinforce what you learned after working through the book.
The Swansie Company is a national food packager. It has many established canning works around the country. This particular site in the company is one of the oldest, having been founded before World War II. Much of the work takes place on production lines where each operation depends on the speed ...