• Summary
  • Contents
  • Subject index

Communication for Social Change: Context, Social Movements and the Digital is a critical introduction to communication for social change (CSC) theory. The book presents refreshingly new perspectives and specifically makes the case for CSC theory to factor in context, leanings from social movements and a critique of the digital technology. This book offers perspectives on the historical continuities within this field of study along with the departures that have been hastened and shaped by confluences between ideas and practice as well as by digital technology and social movements. It introduces readers to a raft of new theorists of CSC and puts forth new thinking, new ideas, and a new basis for theorisation of communication for social change.

Making the Digital Count: E-government, Public Sector Software and Social Change
Making the digital count: E-government, public sector software and social change
The New Informational Administration Model

The turn towards e-government is, in a real sense, an indication of a move towards a new form of public administration, smart government, based on a qualitatively different approach to the delivery of services. The Weberian bureaucratic model is largely posited to have resulted in the creation of silos—inert empires that have presided over multiple inefficiencies in the planning and, more importantly, delivery of services. As Bekkers (2007, 105) describes it, this change has multi-sectoral ramifications and is based on the adoption of new ICTs-based innovations inclusive of ‘product or service innovations’; ‘technological innovations’, including alert services for citizens; ...

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