Summary
Contents
Subject index
Appreciated by thousands of thoughtful students, successful managers, and aspiring senior leaders around the world Communicating for Managerial Effectiveness skillfully integrates theory, research, and real-world case studies into models designed to guide thoughtful responses to complex communication issues. The highly anticipated Sixth Edition builds on the strategic principles and related tactics highlighted in previous editions to show readers how to add value to their organizations by communicating more effectively. Author Phillip G. Clampitt (Blair Endowed Chair of Communication at the University of Wisconsin—Green Bay) addresses common communication problems experienced in organizations, including: • Communicating about major changes spanning organizational boundaries • Selecting the proper communication technologies • Transforming data into knowledge • Addressing ethical dilemmas • Providing useful performance feedback • Structuring and using robust decision-making practices • Cultivating the innovative spirit • Building a world-class communication system Have You Ever Formulated a Response to Someone’s Idea Before the Person Finishes Speaking? Watch a video from the author now.
Scrutinizing Ethical Issues
Scrutinizing Ethical Issues
Any society that manages to be even minimally functional must have, it seems to me, a robust appreciation of the endlessly protean utility of truth. After all, how could a society that cared too little for truth make sufficiently well-informed judgments and decisions concerning the most suitable disposition of its public business? How could it possibly flourish, or even survive, without knowing enough about relevant facts to pursue its ambitions successfully and to cope prudently and effectively with its problems?
Ethics matters to shareholders who have been deceived by dubious accounting tricks. Just ask former investors in Enron, Lehman Brothers, and Bernard Madoff Investment Securities. In the wake of the scandals involving these companies, investors lost billions ...
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