Collaborative Helping Skills is a T1 for courses in the helping professions that helps students learn the basic skills of helping. The course is a requirement for any student in counseling, psychotherapy, or social work as it prepares the student for the work they will be doing with clients. This book has a focus on developing skills that are collaborative by involving the client in the helping process/solution and it has an integrated focus on multicultural skills and social justice. The book first outlines the basic process of counseling and counselor self care, then goes into conversation and counseling, receiving, attending, listening, positive regard, empathy, and connection. Then the author moves into the basics of developing a relationship with the client as well as relating to the experience. Finally the book moves toward the treatment planning stage via a shared experience by involving the client in the process. Every chapter will contain the following pedagogy: • Case study • Sample dialogue • Chapter objectives • Boxed capsules to highlight key skills • Reflections on practice • Experiential exercises • questions for reflection • Video demonstrations
Chapter 3: Receiving and Listening
Receiving and Listening
Jorge sits in the waiting area, a Sports Illustrated magazine on his lap. He's flipping pages, but the words and pictures aren't registering; Jorge has never sat down with a counselor, and he's feeling distracted and uncomfortable. His older sister Catalina told him it's just like talking to a friend, but Jorge hasn't even met the counselor he arranged to see through a phone conversation. It seems like a strange idea to have a friend you've never met.
Counseling conversations may be among the most intimate talks anyone has in their lives, but this shouldn't obscure the fact that they're more often than not between people who've never met and whose connection initially rests on a professional arrangement. Receiving, listening ...