• Summary
  • Contents
  • Subject index

This best-selling, practical, evidence-based guide to the cognitive behavioural approach takes you step-by-step through the process of counselling, from initial contact with the client to termination and follow up. The book follows a skills-based format based around the Bordin and Dryden model of bonds, goals, tasks and views, with expanded case material to further illustrate links between theory and practice. This third edition includes new content on:  • the working alliance — what it is and why it is so important  • challenges and pitfalls in the counselling process  • when to challenge and when not to challenge clients beliefs  • emotional problems such as shame, guilt and jealousy as well as anxiety, depression and anger. Drawing on their own extensive experience and contemporary research, the authors provide a concise overview of the cognitive behavioural approach, with new material on emotional problems rarely covered in practitioner guides, a strong emphasis on the therapeutic alliance, and updated bibliographic references throughout.


Shame is the emotion of being found out, when what is discovered about the individual is undesirable. Therefore, shame occurs when we fall short in the eyes of others. The ‘others’ here can refer to those close to us, but also with strangers and, importantly, imagined ‘others’. Unlike guilt, where judgement occurs on the basis of morality, badness, and blame; shame involves the actual, perceived, or imagined judgement of others. Commonly, we experience shame if we believe others would view our behaviour as stupid, foolish or even fraudulent. It is a profoundly uncomfortable emotional experience that, at least inwardly, can leave any one of us squirming and seeking to deflect the attention of others.

Shame is not simply the commission of a mistake or ...

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