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Chapter 5: Clarifying
In Chapter 4, I argued that meaning and understanding are produced through a combination of active and authentic listening. In this chapter, I take the work of the coach a step further and examine the types of responses that the coach can make in order to clarify what the client has said, and also explore the purpose for doing so.
Gabbard (2009) describes clarification as an awareness-expanding intervention aimed at reducing distortion or pointing out patterns. In supportive psychotherapy, he says, the therapist clarifies frequently, and this is done by ‘restating, acknowledging, summarising, paraphrasing or organising a patient's statements’ (2009: 435). Thus, clarification enables ...