KEY FEATURES Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today. Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents. A chapter on international nonprofits adds a dimension that is not always covered in texts. Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.


12 Technology


Nonprofits are increasingly turning to technology to, among other things, evolve their business practices, reach broader audiences, track outcomes, and improve the efficiency of service delivery. However, integrating technology is challenging for nonprofit leaders who are often focused on meeting very pressing needs and challenged with maintaining low overhead costs. Despite the innumerable benefits that technology can bring to nonprofits, many nonprofits remain underinvested in this area. A study by the Johns Hopkins Listening Post Project found that nearly one third of nonprofit organizations did not have enough computers to meet their needs and one third described their use of information technologies for program/service delivery as “limited” (Geller, Abramson, & deLeon, 2010).

Managers in the nonprofit sector will likely confront internal challenges when ...

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