KEY FEATURES Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today. Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents. A chapter on international nonprofits adds a dimension that is not always covered in texts. Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.
Chapter 6: Human Resource Management
Human Resource Management
Nonprofits are driven by human capital, relying much more heavily on people than machines to deliver on their social purpose missions. The Urban Institute (2014) estimates that the nonprofit sector employs approximately 10% of the workforce in the United States, and, unlike the for-profit and government sectors, nonprofit employment grew exponentially, throughout the Great Recession. Human resources in the nonprofit sector is different from other sectors as it includes both paid employees and volunteers. Therefore, to effectively manage human resources, leaders must identify the often unique factors that drive both paid employees and volunteers to work in the nonprofit sector. Maslow, Herzberg, Pink, and others (Pink, 2009; Worth, 2009) provide useful theoretical frameworks for understanding employee motivation. Many ...