KEY FEATURES Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today. Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents. A chapter on international nonprofits adds a dimension that is not always covered in texts. Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.

Strategic Decision Making

5 Strategic decision making


As stewards of the public’s trust, leaders of nonprofits are required to make sound decisions, even in the most turbulent environments. For these leaders, decision making is made all the more challenging by virtue of the fact that nonprofits are accountable to a wide variety of stakeholders, many of whom may have competing interests. For example, nonprofit leaders are accountable to their donors and their clients, but what donors want to give or fund might not be what clients need. More broadly, nonprofits are accountable to the government and public because of their tax exempt status. Keeping everyone satisfied all of the time is an all but impossible task, so the stakes are high when strategic decisions must ...

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