KEY FEATURES Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today. Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents. A chapter on international nonprofits adds a dimension that is not always covered in texts. Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.
Chapter 4: Measuring Performance
Over the last decade, the demands placed on nonprofit leaders to demonstrate tangible proof of their impact on the communities they serve has been increasing. This need for nonprofit leaders to provide evidence of their success is attributable to several factors, most notably the rapid growth of the sector since the 1990s and increased competition for what is perceived as a shrinking pool of resources. In order to compete for philanthropic dollars, nonprofit leaders must show that they outperform other nonprofits providing similar services or that they have designed their programs to mimic the proven best practices of nonprofits that have demonstrated success in the same area. At the same time, the rise of entities such as Charity Navigator and ...