This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Identifying the Scope of Work at Dixie Weaving, Inc.
Identifying the scope of work at Dixie Weaving, Inc.
Brian J.O'leary and Christopher J. L.Cunningham

Learning Objectives

  • To understand the challenges of developing a comprehensive data-collection strategy.
  • To recognize the importance of identifying key data sources and appropriate data-collection methodologies.

“You say your turnover rate is close to 40%? You're right, that is serious, and yes, I think we probably could help you resolve the problem. Let me discuss this briefly with a colleague and get back to you,” Joe said, ending his call with Bill, the director of human resources at Dixie Weaving, Inc. They had spent the past 20 minutes discussing an ongoing cycle of challenges faced by Dixie Weaving with its production employees that was making it impossible ...

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