This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.
This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).
Case 4: Utilizing Exploratory Qualitative Data Collection in Small Organizations: Consulting for the Multicultural Community Connections
- To help you understand how to gather and use exploratory qualitative methods.
- To help you understand how to incorporate people's cultural worldviews into case study analyses.
- To practice addressing numerous stakeholders' perspectives when preparing recommendations for a client.
Olivia Johansen is the current program director of a nonprofit agency called The Multicultural Community Connections, or what is affectionately referred to as the MCC by students, employees, parents, and community members. As a first-generation immigrant, Olivia is committed to making sure newly located immigrant individuals are adequately socialized in the community of Lakeland, but more importantly, they ...