• Summary
  • Contents

This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Team Diagnosis and Intervention
Team diagnosis and intervention

Below you will find a summary of a team's average response on a short team diagnostic survey. Working with a peer, answer the following questions.

  • What do you believe to be happening on this team? What do team members say are the team's strengths? What do team members say are the team's areas of improvement? How would you prioritize the opportunities for improvement?
  • How would you present this data in a team feedback session?
  • What team development intervention(s) would you recommend? Design an intervention plan, including an agenda, timeline, and any activities you would suggest.
Team Survey (Quantitative and Qualitative Responses)

The numbers in each column reflect the number of people on the team who checked each box.

The ...

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