This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

A Case of Wine: Assessing the Organizational Culture at Resolute Winery
A case of wine: Assessing the organizational culture at Resolute Winery
FranziskaMacur and Kenneth M.Macur

Learning Objectives

  • To recognize and analyze simple but subtle clues of an organization's culture.
  • To engage a client and develop a data-gathering strategy.
  • To analyze data and make recommendations to a client.

First Impressions

Dr. Marlena Michaels was hired as a consultant by Conrad Main, the president of Resolute Winery. Sales had been sluggish in recent years, even though production had been good. Mr. Main had tried different strategies to find a solution himself, but so far none of them had worked. An outside consultant seemed to be the most promising strategy.

Dr. Michaels looked forward to this job. Traveling through wine country was one of her ...

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